Good evening, Manish ✦
Here's what's happening across your WhatsApp conversations today.
Conversation performance
Message volume across all connected channels
Channel performance
Conversations by source
Recent conversations
Keep your customers moving forward
| Contact | Channel | Last message | Status |
|---|---|---|---|
PS Priya Sharma+91 98765 43210 | Can you share the pricing? | Replied | |
RK Rahul Kapoor+91 98111 22334 | Thanks, got it! | Waiting | |
AM Ananya Mehta+91 99887 66554 | Interested in the Pro plan | Replied | |
VS Vikram Singh+91 98770 12345 | Web chat | Order update please | Needs reply |
Live activity
Recent workspace events
Priya Sharma · WhatsApp
Message #MSG-9021 · Rate limited
Arjun Malhotra · Website form
FitZone Studio · Growth plan
Unified inbox
Every WhatsApp conversation, one calm workspace.
Contacts
Know your audience. Personalize every WhatsApp conversation.
Contact directory
Search and manage your audience
| Contact | Tags | Source | Last active | Opt-in | Actions |
|---|
Campaigns
Launch thoughtful, permission-based WhatsApp campaigns.
Recent campaigns
Performance at a glance
| Campaign | Audience | Sent | Delivered | Read rate | Status |
|---|---|---|---|---|---|
| October product update WhatsApp · Oct 24 | All customers | 8,420 | 98.4% | 71.2% | Completed |
| Welcome series #3 WhatsApp · Oct 23 | New leads | 1,240 | 99.1% | 76.8% | Completed |
| Diwali early access WhatsApp · Oct 26 | VIP customers | — | — | — | Scheduled |
Campaign composer
Create a demo campaign draft. Real delivery requires an approved WhatsApp Business Platform connection and compliant opt-in audience.
AI & Automations
Build consistent WhatsApp customer journeys, with guardrails.
Workflow library
Toggle demo automations on or off
AI assistant guardrails
Protect your customer experience
Retry queue
Recover temporary WhatsApp delivery failures with controlled backoff.
Pending jobs
Exponential backoff · capped attempts · error tracking
| Message ID | Contact | Failure reason | Attempt | Next retry | Status / action |
|---|---|---|---|---|---|
| #MSG-9021 | Priya Sharma | Rate limited (429) | 2 / 5 | In 45 sec | |
| #MSG-9018 | Rahul Kapoor | Temporary network error | 1 / 5 | In 2 min | |
| #MSG-9004 | Ananya Mehta | Provider timeout | 3 / 5 | In 5 min |
WhatsApp accounts
Manage Bot Mitra channel connections and health from one place.
WhatsApp Business · Instagram · Web chat
Webhook & API health
Last checked moments ago · demo data
Analytics & reports
Understand Bot Mitra performance across WhatsApp conversations and campaigns.
Conversation trends
Sent and received message volume
Resolution breakdown
How conversations are handled
Team performance
Illustrative metrics for this workspace
| Agent | Assigned | Resolved | Avg. response | CSAT |
|---|---|---|---|---|
| Neha Verma | 428 | 401 | 38 sec | 4.9 / 5 |
| Aman Gupta | 392 | 360 | 44 sec | 4.8 / 5 |
| AI Assistant | 2,840 | 2,341 | 1.2 sec | 4.7 / 5 |
Plans & billing
Manage Bot Mitra subscriptions, usage, and customer entitlements.
For small teams getting started.
- 1 WhatsApp account
- 2,000 conversations / month
- Basic automation
- 2 team members
For teams ready to scale.
- 3 channel connections
- 10,000 conversations / month
- AI assistant + retry queue
- 10 team members
- Advanced analytics
For growing multi-team operations.
- 10 channel connections
- 50,000 conversations / month
- Advanced AI workflows
- Unlimited team members
- Priority support
Recent subscriptions
Workspace subscription status
| Workspace | Plan | Amount | Renewal date | Status |
|---|---|---|---|---|
| FitZone Studio | Growth | ₹2,499 | Nov 02, 2026 | Active |
| Northstar Retail | Scale | ₹6,999 | Nov 04, 2026 | Active |
| Urban Skin Co. | Starter | ₹999 | Oct 26, 2026 | Trial ending |
| BrightPath Academy | Growth | ₹2,499 | Oct 24, 2026 | Payment failed |
System health
Spot WhatsApp delivery problems before they affect customers.
Service status
Illustrative monitoring status
Error log
Recent events with actionable context
| Time | Level | Event | Context | Action |
|---|---|---|---|---|
| 20:54:12 | Warning | Provider rate limit | WhatsApp account · 429 | |
| 20:48:03 | Error | Message delivery timeout | #MSG-9004 · attempt 3 | |
| 20:32:40 | Info | Token rotation reminder | Sales India account |
Settings
Configure your Bot Mitra workspace and team defaults.
Workspace profile
Notifications & security
Team & roles
| Member | Role | Status | ||
|---|---|---|---|---|
| Manish Kumar | manish@instaflow.ai | Owner | Active | — |
| Neha Verma | neha@instaflow.ai | Admin | Active | |
| Aman Gupta | aman@instaflow.ai | Agent | Active |